Have a question that is not covered in this FAQ?
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How to track my package?
Customers can utilize our tracking system to keep track of shipments: click here
Why does Accortec not sell direct to consumers?
With a 100% B2B model focused on delivering enterprise solutions, Accortec values the strong relationships and trust we maintain with all of our great channel partners, working together to deliver the right solutions for your business needs.
What is third-party maintenance?
Third-party maintenance is hardware support that is independent of the OEM’s support. Accortec’s signature third-party maintenance solution, Accortec Maintenance Services (AMS), provides around-the-clock IT maintenance to keep your IT systems up and running 24/7. While OEMs typically do not offer
Do you have TAA compliant solutions?
Yes, Accortec memory, network and storage solutions adhere to the standards set forth by the federal Trade Agreements Act (TAA).
Do any Accortec products void the manufacturer warranty?
Accortec’s solutions do not void any OEM system warranty, as reinforced by the Magnuson-Moss Warranty Act.