A C C O R T E C

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FAQs

Customer Support

Accortec’s full hardware product lineup includes enterprise and consumer-grade memory, network solutions such as fiber optic and copper transceivers/cables, enterprise and client-grade SSDs/HDDs, IT power accessories, flash products, media converters and more. Accortec also offers a service-based hardware maintenance solution, Accortec Maintenance Services, as well as a cloud-based contract management tool, Cover3ITTM.

Accortec’s system-specific products are fully compatible with OEM-based systems from a variety of brands such as Cisco, Dell, HPE, IBM, Apple and more. All Accortec products are compliant with industry standards and have been thoroughly tested to ensure seamless integration into OEM-based systems.

Accortec Incorporated was founded to provide the highest level of service, products and knowledge to Value Added Resellers, enterprise customers and government agencies. Our DRAM and server memory solutions have a “lockdown” build of materials (BOM) not commonly found in the commercial sector… not even among the largest manufacturers. A lockdown BOM is critical for the High Performance Computing (HPC) found in most modern data centers.

Accortec products are designed and manufactured using only premium components. Thoroughly tested by our team of highly experienced engineers and technicians from around the world, Accortec solutions deliver OEM equivalent or better performance.

Accortec offers limited lifetime warranties for memory and network products. Accortec also offers extended warranties for a variety of storage products as well as computer accessories. For more information on warranties and/or to submit a warranty claim: click here

Accortec’s solutions do not void any OEM system warranty, as reinforced by the Magnuson-Moss Warranty Act.

Yes, Accortec memory, network and storage solutions adhere to the standards set forth by the federal Trade Agreements Act (TAA).

Third-party maintenance is hardware support that is independent of the OEM’s support. Accortec’s signature third-party maintenance solution, Accortec Maintenance Services (AMS), provides around-the-clock IT maintenance to keep your IT systems up and running 24/7. While OEMs typically do not offer extended hardware support, AMS provides support for EOL, EOSL and post-warranty hardware, extending hardware product lifecycles and protecting both new and legacy IT equipment. To learn more about AMS: click here

With a 100% B2B model focused on delivering enterprise solutions, Accortec values the strong relationships and trust we maintain with all of our great channel partners, working together to deliver the right solutions for your business needs.

Customers can utilize our tracking system to keep track of shipments: click here

Contact our team! We’d be happy to assist you. Visit our contact page to send an email or find our phone number: click here

Technical

Accortec Incorporated was founded to provide the highest level of service, products and knowledge to Value Added Resellers, enterprise customers and government agencies. Our DRAM and server memory solutions have a “lockdown” build of materials (BOM) not commonly found in the commercial sector… not even among the largest manufacturers. A lockdown BOM is critical for the High Performance Computing (HPC) found in most modern data centers.

Accortec products are designed and manufactured using only premium components. Thoroughly tested by our team of highly experienced engineers and technicians from around the world, Accortec solutions deliver OEM equivalent or better performance.

Accortec offers limited lifetime warranties for memory and network products. Accortec also offers extended warranties for a variety of storage products as well as computer accessories. For more information on warranties and/or to submit a warranty claim: click here

Accortec’s solutions do not void any OEM system warranty, as reinforced by the Magnuson-Moss Warranty Act.

Yes, Accortec memory, network and storage solutions adhere to the standards set forth by the federal Trade Agreements Act (TAA).

Third-party maintenance is hardware support that is independent of the OEM’s support. Accortec’s signature third-party maintenance solution, Accortec Maintenance Services (AMS), provides around-the-clock IT maintenance to keep your IT systems up and running 24/7. While OEMs typically do not offer extended hardware support, AMS provides support for EOL, EOSL and post-warranty hardware, extending hardware product lifecycles and protecting both new and legacy IT equipment. To learn more about AMS: click here

With a 100% B2B model focused on delivering enterprise solutions, Accortec values the strong relationships and trust we maintain with all of our great channel partners, working together to deliver the right solutions for your business needs.

Customers can utilize our tracking system to keep track of shipments: click here

Contact our team! We’d be happy to assist you. Visit our contact page to send an email or find our phone number: click here

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    Sales: sales@accortec.com
    Info: info@accortec.com

    Accortec, Inc
    18011 Sky Park Cir Ste N
    Irvine, CA 92614

    Tel: 1(866) 452-8972
    Fax: 1(949) 266-9170

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